Dashboard Overview

The Dashboard provides a user-friendly interface to manage and configure various aspects of the application.

Dashboard Structure

The dashboard is divided into several key sections:

User-Specific

Billing Manage your billing information and subscriptions.

Server Management

Note

You must at least have the Manage Server permission in a server to access its dashboard page.
Advanced permission configuration is planned for a future update.

Premium Management

Manage a server’s premium subscription.

Use Premium Management

Category Configuration

Configure the ticket categories.

Use Category Configuration

Form Management

Create and manage forms for user input.

Use Form Management

Custom Messages

Make beautiful customized messages.

Use Custom Messages

Support Schedule

Configure a support schedule.

Use Support Schedule

Analytics

View analytics of feedback and tickets.

Use Analytics

Audit Log

View the history of actions taken.

Use Audit Log

Transcripts

Understand how transcripts work.

Use Transcripts

Global Server Settings

There are also some global settings that affect your whole server.

Setting	Description	Options	Default
Language	The language used for public bot messages in your server.	en, de	en
Manager Roles	Roles that can manage tickets, they did not claim	Server roles	None
Allow Manager Bypass	Whether users with a manager role are allowed to manage tickets, bypassing restrictions like claim status.	Yes/No	No

Localization

There are two types of localization in the bot:

• Client-localization: This is determined by the language your Discord client is set to. It affects interactions like commands and components.
• Server-localization: This is determined by the language set in the dashboard for your server (on the overview page). It affects public messages sent by the bot (excluding custom messages).