Missing Permissions

This is what you might see if you try to create a ticket:

Channel Mode

Check Bot Permissions for the Category: Ticketon follows the principle of least privilege. You have two options:

Option 1: Add Ticketon to the Category (Recommended)

• Add the Ticketon role (or bot user) to the category where tickets are created
• The bot will inherit permissions from the server-level role settings
• This is the most secure approach

Option 2: Grant Manage Server Permission

• Give the Ticketon role the “Manage Server” permission
• This grants the bot broader access across the server
• Only use this if you fully trust the bot

Threads Mode

Check Bot Permissions for the Channel: Ticketon follows the principle of least privilege. You have two options:

Option 1: Add Ticketon to the Channel (Recommended)

• Add the Ticketon role (or bot user) to the channel where tickets are created
• The bot will inherit permissions from the server-level role settings and the category-level settings (if in a category)
• This is the most secure approach

Option 2: Grant Manage Server Permission

• Give the Ticketon role the “Manage Server” permission
• This grants the bot broader access across the server
• Only use this if you fully trust the bot

Debugging Missing Permissions

You can use the /debug command to check which permissions are missing. It will go through the configuration of the selected ticket category and will show you which permissions are missing for the respective configuration.

Caution

You can give the bot’s role the Administrator or Manage Server permission to bypass this issue, but this is not recommended for security reasons.