Missing Permissions

This is what you might see if you try to create a ticket:

Channel Mode

Check Bot Permissions for the Category: Ticketon follows the principle of least privilege. You have two options:

Option 1: Add Ticketon to the Category (Recommended)

• Add the Ticketon role (or bot user) to the category where tickets are created
• The bot will inherit permissions from the server-level role settings
• This is the most secure approach

Option 2: Grant Manage Server Permission

• Give the Ticketon role the “Manage Server” permission
• This grants the bot broader access across the server
• Only use this if you fully trust the bot

Required permissions (either through category or server role):

• Manage Channels
• Manage Permissions
• View Channel
• Send Messages
• Read Message History
• Embed Links
• Attach Files
• Use External Emojis

Threads Mode

Check Bot Permissions for the Channel: Ensure the bot has the following permissions in the channel where tickets are created:

• Manage Channels
• Manage Permissions
• View Channel
• Send Messages
• Read Message History
• Embed Links
• Attach Files
• Use External Emojis

Caution

You can give the bot’s role the Administrator or Manage Server permission to bypass this issue, but this is not recommended for security reasons.