Blacklist Command
The /blacklist command allows moderators to prevent users from creating tickets in the server.
This can be useful for managing users who have abused the ticketing system or for temporarily restricting access to support tickets.
This command is available to members with the Moderate Members permission by default.
Subcommands
Section titled “Subcommands”| Subcommand | Description |
|---|---|
add | Add a user to the server blacklist |
remove | Remove a user from the server blacklist |
check | Check if a user is in the server blacklist |
Add a User to the Blacklist
Section titled “Add a User to the Blacklist”To add a user to the server blacklist, use the following command:
/blacklist add user:@user reason:SpammingThis will prevent the specified user from creating new tickets in the server.
Remove a User from the Blacklist
Section titled “Remove a User from the Blacklist”To remove a user from the server blacklist, use the following command:
/blacklist remove user:@userThis will allow the specified user to create tickets again.
Check if a User is Blacklisted
Section titled “Check if a User is Blacklisted”To check if a user is in the server blacklist, use the following command:
/blacklist check user:@userThis will return whether the specified user is currently blacklisted from creating tickets.
- Blacklisted users will still be able to view and interact with existing tickets they have created prior to being blacklisted.
- Moderators can still open tickets for blacklisted users if necessary. See Opening Tickets for Other Users for more information.
- The blacklist is server-specific and does not affect the user’s ability to create tickets in other servers using Ticketon.